Shipping & Delivery FAQs

We deliver nationwide in Canada. Our US operation will start soon from our production plant in Gridley, IL.

Steakshop.ca is an online e-commerce storefront operated by Riz Global Foods and located in Toronto, Ontario. We ship premium halal Angus and Wagyu Steaks and value-added products directly to your door; anywhere in the Canada.

Shipping cost will be automatically calculated for you at checkout based upon your exact address and the weight of your order. Curbside pickup is free for those looking at picking up at our warehouse.

Free shipping is available in GTA for orders above $150.00, and outside province over $600.00. We reserve the right to change this free shipping policy based on any change in third party logistic providers rates.

We ship via FedEx overnight and they do not deliver on a Sunday.
Orders placed on Monday-Thursday will be sent out within the next 3 business days. Orders placed on Friday-Sunday will be shipped on Monday or Tuesday.

Typical processing times are as follows (Excludes Weekends): 2 days
Shipping Time: 1-2 days

All our products are shipped frozen, so time is of the essence. When you receive your order freeze immediately if preparation and/or consumption will be at a later date.

Shipping boxes are insulated and includes gel packs. For longer distances, we have a higher rated insulation which maintains product temperature over the extended travel period.

The box will be left at the front door of your residence on or before 2 PM by FedEx. We recommend scheduling delivery with us for when you are home. You also have option to pick up the order from our warehouse in Mississauga.

All products are packed in CFIA approved Federal Plants and blast frozen to keep the product as fresh as possible. All steaks are packed individually, and the Wagyu and LAM value-added products are vacuum packed in their own retail unit. The product will reach you still in frozen condition.

All orders are packed in an insulated box with ice packs for optimal shipping temperatures. Our products can travel safely for 2-3 days without compromising your product quality or safety. Please monitor tracking to ensure your shipment is received as indicated.

Certifications

Yes, all of our meat is Halal certified by IFANCC. You can view our Halal Certificate on the website.

Yes, all products are produced in CFIA approved Federal plants.

Our Wagyu and Lamb animals are humanely raised without the use of antibiotics or hormones and raised on a vegetarian diet. The products are close to organic, but not organic.

The Chicken is however organic and we will keep on adding additional organic products shortly. Please sign up for our news updates and newsletters.

Our animals are traditionally raised without the use of growth hormones or antibiotics, on small family farms and begin by being grass fed, then grain finished for optimum flavour and tenderness.

Your satisfaction is our priority! If you are not satisfied with your order, please contact us at info@steakshop.ca and we will get it resolved. We will take necessary steps as described further in our Terms and Conditions to ensure we offer all the assistance we can.

We currently accept all major credit cards, PayPal, Apple Pay, Android Pay and SteakShop Gift Cards.